Be wary of folks claiming to be from a company that can lower the percentage that your business is charged when customers use credit cards. Always ask for identification, and first check with your business’s bank and insurance companies before signing anything. If you do feel that someone is mis-representing themselves, and trying to scam your business, let our local police know by reporting it to you CAPS Office. Click here to find out what Police District you’re in.
An important way to protect yourself as a business owner is to be aware of potential shoplifters in your store. Shoplifters can be placed in one of two categories: professional and amateur. While both groups can be quite skilled at the art of thievery, professional shoplifters steal to make a living and may use force or intimidation. The non-professional shoplifter may be easier to spot.
Many shoplifters work in groups of two or more to distract the sales staff while they pilfer. Shoplifters learn to take advantage of busy stores during peak hours or they may hit at times when employees are less alert, such as opening, closing and shift changes.
Hiding merchandise is the most common method of shoplifting. Items are concealed in the clothing of the shoplifter, in handbags, strollers, umbrellas or inside purchased merchandise. Bold shoplifters may grab an item and run out of the store. Other methods include price label switching, short changing the cashier, phony returns, and so on.
Here are some tips on how to spot the shoplifter:
Unfortunately, there is no typical profile of a shoplifter. However, there are some signs that should signal a red flag for retailers. While the following characteristics don’t necessarily mean guilt, retailers should keep a close eye on shoppers who exhibit the following:
1) Spends more time watching the cashier or sales clerk than actually shopping.
2) Wears bulky, heavy clothing during warm weather or coats when unnecessary.
3) Walks with short or unnatural steps, which may indicate that they are concealing lifted items.
4) Takes several items into dressing room and only leaves with one item.
5) Seems nervous and possibly picks up random items with no interest.
6) Frequently enters store and never makes a purchase.
7) Enters dressing room or rest rooms with merchandise and exits with none.
8) Large group entering the store at one time, especially juveniles. A member of the group causes a disturbance to distract sales staff.
If you suspect anything out of the ordinary, always call 911. Feel free to call the office with any questions or concerns at 773-784-5277, or use the contact form to send a message.